Building Sustainable Public Services in the Atlantic Arc

Programme 2007 - 2013 Atlantic Area

Date of latest update: 2025-04-26

Description

Description (EN):

The increasing international character of cities and regions within the AA due to global trade, eastward expansion of the EU, emigration and low cost airlines, dictates the need for public authorities to develop e-services which are multilingual, inter-operable and which support citizens, workers and businesses both at home and while travelling. Regions, cities and their public authorities also recognise the need to develop tangible transnational products and services that will lead to a more cohesive AA.

Achievements (EN):

In this context, AAPUBLICSERV has developed methodologies and tools to build sustainable transnational services, particularly public digital services. The project implemented several methodologies and tools, namely a metered water system in Donegal, designed and developed in view of policy development and customer service delivery and aiming at metered water customers during a first stage, but with a view to expanding to other service areas. For companies, online services have been created in San Sebastián, with a set of supporting tools to help them with their establisment and staff recruitment, including online solutions for business viability plans, permission management and recruiting services. For a wider audience, the citizen's portal was created in Derry-Londonderry, as a single point facility for citizens, visitors, students and investors which focused on providing information on city wide services. In the port management context, a solution has been implemented in Cantabria's ports, which consists of a port organization solution to manage the collection of taxes and fees associated to the use of their facilities online. A wider vision has been applied, not only for tax management, but also as a complete tool for the management of ports in which the collection of taxes is the final stage. The project has also established a contact centre for companies in Cardiff to boost new business collaboration opportunities and promote online their products and services, taking advantage of the ICT tools. Through its results, AAPUBLICSERV contributes towards the reduction of regional disparities, using ICT to improve public service delivery, trying to provide the same opportunities to more remote regions. In developing transnational innovation systems linking research centres, private companies and public administrations, AA regions become more competitive.

Thematic information

Innovation capacity and awareness-raising ICT and digital society Clustering and economic cooperation

Partners (7)

Lead Partner: ERNACT EEIG

Address: Unit 2, Floor 2, Park House, Ballyraine, Letterkenny, Co. Donegal, DGL Letterkenny, Ireland

Legal status: n/a

Donegal County Council

Name: Donegal County Council

Address: County House, Lifford, DGL Co. Donegal, Ireland

Legal status: n/a

EMCANTA

Name: EMCANTA

Address: C/ Hernán Cortés, 37 1º izda –, 39003 Santander, Cantabria, Spain

Legal status: n/a

Fomento de San Sebastian

Name: Fomento de San Sebastian

Address: C/Ijentea, 6, Palacio Goikoa, 20003 San Sebastián, Spain

Legal status: n/a

Department Of Environment

Name: Department Of Environment

Address: Goodwood House 6th Floor, Goodwood House, 44 - 52 May Street, BT1 4NN Belfast, United Kingdom

Legal status: n/a

Cardiff Council

Name: Cardiff Council

Address: County Hall, Atlantic Wharf, CF10 4UW Cardiff, United Kingdom

Legal status: n/a

Derry City Council

Name: Derry City Council

Address: Civic Offices, 98 Strand Road, BT48 7NN Derry, United Kingdom

Legal status: n/a

Partners map

Partners and Projects info

ERNACT EEG

Building Sustainable Public Services in the Atlantic Arc

Partners and Projects info

Donegal County Council

Building Sustainable Public Services in the Atlantic Arc

Partners and Projects info

EMCANTA

Building Sustainable Public Services in the Atlantic Arc

Partners and Projects info

Fomento de San Sebastian

Building Sustainable Public Services in the Atlantic Arc

Partners and Projects info

Department Of Environment

Building Sustainable Public Services in the Atlantic Arc

Partners and Projects info

Cardiff Council

Building Sustainable Public Services in the Atlantic Arc

Partners and Projects info

Derry City Council

Building Sustainable Public Services in the Atlantic Arc

Lead partner

Project partner

Summary

Project name (EN): Building Sustainable Public Services in the Atlantic Arc

Project acronym: AAPUBLICSERV

Project start date: 2009-01-01

Project end date: 2011-11-30

Project status: closed

Total budget/expenditure: EUR 2 249 618.00

Total EU funding (amount): EUR 1 462 251.00

Co-financing sources:

Information regarding the data in keep.eu on the programme financing this project

Financing programme

2007 - 2013 Atlantic Area

Last month that data in keep.eu was retrieved from the Programme's website or received from the Programme

2015-12-01

No. of projects in keep.eu / Total no. of projects (% of projects in keep.eu)

70 / 70 (100%)

No. of project partnerships in keep.eu / Total no. of project partnerships (% of project partnerships in keep.eu)

655 / 655 (100%)

Notes on the data

Information provided by the Programme

Languages

Contact Form

Building Sustainable Public Services in the Atlantic Arc

Description

Thematic information

Partners (7)

Partners map

Summary

Information regarding the data in keep.eu on the programme financing this project

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