Governmental Social Responsibility Model: An Innovative Approach of Quality in Governmental Operations and Outcomes

Programme 2007 - 2013 South East Europe

Date of latest update: 2024-05-11

Description

Description (EN):

G.S.R. aims to contribute substantially to sustainable socio-economic development of SEE regions, through effectively tackling one of the most crucial issues: The quality and sustainability of the Public Sector and of its outcomes. Specifically G.S.R. focuses on the dynamic enhancement of the competences and the capacity of the governmental agencies, with the aim not only to improve productivity and efficiency (taken as significant, but secondary results), but most of all to initiate and facilitate the transition process towards excellence, as well as to define and introduce the concept of organizational social responsibility in the Public Sectors Agencies and to build upon it. Towards this direction, the partners will work on the development of a Model G.S.R. System which will be practiced in specific departments of governmental agencies of the target regions, leading to the design and application of pilot Action Plans in corresponding critical fields of intervention.

Achievements (EN):

• Audit procedures applied to a governmental social responsibility management system • Customer satisfaction report to be used in a governmental social responsibility system • Guidance document on auditing a governmental social responsibility management system • Guidance for appointing auditors in relation to a governmental social responsibility management system check • Guidance for putting into practice a governmental social responsibility management system • Guide to implementing a governmental social responsibility model • Normative requirements for putting in place a governmental social responsibility system • Regulation for the assessment and certification of a governmental social responsibility management system • Report from the pilot activities implemented within the GSR Model project • Skills and tasks for social responsibility positions in governmental agencies • Social dialogue methodology and guidelines • Template for recommendations from auditing a governmental social responsibility management system • Template for a contract granting a conformation certificate to a governmental social responsibility system • Template of a certificate of a governmental social responsibility management system • Toolkit for implementing and evaluating a governmental social responsibility model For more information see: http://www.southeast-europe.net/en/projects/approved_projects/?id=95

Thematic information

Governance, partnership

Partners (14)

Lead Partner: ELOT - HELLENIC ORGANISATION FOR STANDARDIZATION

Address: 313 Acharnon Street, 11145 Athens, Greece

Legal status: n/a

BARI - Municipality of Bari

Name: BARI - Municipality of Bari

Address: 70122 Bari, Italy

Legal status: n/a

BIC - EC BUSINESS AND INNOVATION CENTRE OF ATTIKA

Name: BIC - EC BUSINESS AND INNOVATION CENTRE OF ATTIKA

Address: 10559 Athens, Greece

Legal status: n/a

BASILICATA - BASILICATA REGION, DEPARTMENT OF ENTERPRISES POLICY REGIONAL OFFICE FOR THE ASSISTANCE TO ENTERPRISES

Name: BASILICATA - BASILICATA REGION, DEPARTMENT OF ENTERPRISES POLICY REGIONAL OFFICE FOR THE ASSISTANCE TO ENTERPRISES

Address: 85100 Potenza, Italy

Legal status: n/a

INNOSTART - INNOSTART National Business and Innovation Centre

Name: INNOSTART - INNOSTART National Business and Innovation Centre

Address: 1116 Budapest, Hungary

Legal status: n/a

BSC - Business Service Centre of Government of Zenica-Doboj Canton

Name: BSC - Business Service Centre of Government of Zenica-Doboj Canton

Address: 72000 Zenica, Bosnia and Herzegovina

Legal status: n/a

BACAU - George Bacovia University of BACAU

Name: BACAU - George Bacovia University of BACAU

Address: 600164 Bacau, Romania

Legal status: n/a

PIRAEUS - PREFECTURE OF PIRAEUS

Name: PIRAEUS - PREFECTURE OF PIRAEUS

Address: 18531 Piraeus, Greece

Legal status: n/a

UBBSLA - Union of Bulgarian Black Sea Local Authorities

Name: UBBSLA - Union of Bulgarian Black Sea Local Authorities

Address: 9000 Varna, Bulgaria

Legal status: n/a

MINHEALTH - Ministry of Health

Name: MINHEALTH - Ministry of Health

Address: 1000 Sofia, Bulgaria

Legal status: n/a

WESTGREECE - REGION OF WESTERN GREECE

Name: WESTGREECE - REGION OF WESTERN GREECE

Address: 26442 Patras, Greece

Legal status: n/a

UPATRAS - UNIVERSITY OF PATRAS, DEPARTMENT OF BUSINESS ADMINISTRATION

Name: UPATRAS - UNIVERSITY OF PATRAS, DEPARTMENT OF BUSINESS ADMINISTRATION

Address: 26500 Rio, Greece

Legal status: n/a

USALENTO - University of Salento - Department of Innovation for engineering

Name: USALENTO - University of Salento - Department of Innovation for engineering

Address: 73100 Lecce, Italy

Legal status: n/a

IASI - CITY HALL OF IASI

Name: IASI - CITY HALL OF IASI

Address: 700064 IASI, Romania

Legal status: n/a

Partners map

Lead partner

Project partner

Summary

Project name (EN): Governmental Social Responsibility Model: An Innovative Approach of Quality in Governmental Operations and Outcomes

Project acronym: G.S.R. Model

Project start date: 2009-04-01

Project end date: 2012-03-31

Project status: closed

Total budget/expenditure: EUR 1 985 000.00

Total EU funding (amount): EUR 1 687 250.00

Co-financing sources:

Information regarding the data in keep.eu on the programme financing this project

Financing programme

2007 - 2013 South East Europe

Last month that data in keep.eu was retrieved from the Programme's website or received from the Programme

2015-12-01

No. of projects in keep.eu / Total no. of projects (% of projects in keep.eu)

122 / 122 (100%)

No. of project partnerships in keep.eu / Total no. of project partnerships (% of project partnerships in keep.eu)

1 809 / 1 809 (100%)

Notes on the data

Information provided by the Programme. In the case with the partners' addresses, the information was collected from the partners' websites

Languages

Contact Form

Governmental Social Responsibility Model: An Innovative Approach of Quality in Governmental Operations and Outcomes

Description

Thematic information

Partners (14)

Partners map

Summary

Information regarding the data in keep.eu on the programme financing this project

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