Stimulating regional innovation through better e-government services

Programme 2014 - 2020 Interreg Europe

Date of latest update: 2023-12-02

Description

Description (EN):

BETTER offers an innovative approach to a crucial priority for the EU: encourage Public Authorities to develop Regional Innovation Strategies in which eGovernment solutions can stimulate Regional Innovation chains (as well as improving their services). Key issues are: * the physical and virtual infrastructure to support innovation. * how to develop and apply new innovative products and services. * the processes to support new business models and cross-sector (private-public-community). * The people and skills to make it happen. BETTER will link e-Government with the “innovation chain” to create a win-win initiative. On the one hand, municipalities and regions need to improve public services, while cutting costs: e-Government is one way to do this. On the other hand, adopting e-Government solutions could be used in turn to stimulate the local or regional innovation chain: for example the design, supply and maintenance of specialist services such as Artificial Intelligence. The project’s objective is to stimulate regional innovation chains through developing or improving e-Government services provided by local and regional authorities. 5 partners will: * analyse partners’ plans through four Thematic Events, * identify good practices that will improve these plans, studying them through Study Visits, importing them via special workshops and Regional Action Plans. * develop at least 3 innovative e-Government instruments * build the capacity of all relevant public authorities including ERDF Managing Authorities. * increase the societal impact of the innovation process outcomes. The project’s main outputs will be focused on new innovative solutions through: * New projects to deliver Digital services and processes. * Improved governance by delivering innovative payment systems, integrating local initiatives with smart regional strategy, evaluating Artificial Intelligence tools.

Achievements (EN):

In terms of activities, the project has organised a total of 75 policy learning events. It has also identified 32 good practices, produced 5 action plans and led to the increased capacity of 50 people. In terms of results, the project has succeeded in improving 5 regional development policies for a total amount of funds influenced of EUR 465,500. 00.

Website: https://www.interregeurope.eu/interreg-europe-2014-2020

Expected Results (EN):

Overall Objective: Strengthen the role of Public Authorities as stimulators of regional innovation chains by improving eGovernment solutions by 10% by 2022. Sub-objectives: (1) develop by 2022 at least 3 innovative instruments (e.g. digital platforms, Artificial Intelligence) that will improve municipal services. (2) increase by 10% by 2022 the societal impact of the innovation process outcomes thanks to the development of new e-Government services. (3) increase by 20% by 2022 the effectiveness of key decision makers’ involvement in Regional Innovation chains and related investments in order to meet their innovation objectives. (4) Increase by 20% by 2022 the horizontal and vertical cooperation between the different levels of government and relevant actors (including investors) in the development and implementation of the RAPs. Sub objectives 1 and 2 are related to the progress that the partners can make in the field of research and innovation infrastructures. Here ICT systems play a strategic role in ensuring that citizens have easy access to local government information, services and decision-making processes and they are the focus of Public Authorities. They will improve the level and the quality of Public Authorities services in the partners areas. Sub objectives 3 and 4 are specifically related to the Involvement of stakeholders and Managing Authorities in the decision making. BETTER will not only actively empower the Regional Stakeholders to offer concrete improvements to the policy instruments; via the RAPs, but will also empower them through building their capacity – both the key decision-makers and the organisations themselves – for continuing effective action after project-end, applying to R&I programmes a Smart approach.

Expected Outputs (EN):

OUTPUTS: - 1 Good Practice Register. - 4 Thematic Events. - 10 Study Visits. - 5 Import Workshops. - 5 Regional Action Plans. - 40 Local Stakeholders Groups. - 1 Final Conference. - Connection with the IE Policy Learning Platform. - 1 Communications Strategy. - 30 press releases. - 1 Project website. - 5 partners' web pages. - 2 Social media profile. - 6 E-newsletters. - 5 Project posters. - 5 regional launches. - 1 Project Brochure. - 5 Regional Dissemination Events. - 1 Subsidy Contract. - 1 consortium Partner Agreement. - 7 Project Management Group meetings. - 7 Progress Reports. - 1 final project report. RESULTS: IN RELATION TO THE GENERAL OBJECTIVE : - 10% increase in regional innovation activity stimulated by eGovernment initiatives by 2022. - 5 policy instruments will be improved (3 ERDF, 2 other) on the basis of good practices transferred. PER SUB-OBJECTIVES 1&2: 1:create by 2022 at least 3 innovative instruments (e.g. digital platforms, Artificial Intelligence) addressing citizen needs and reducing administrative burdens. 2: increase by 10% by 2022 the societal impact of the innovation process outcomes thanks to the development of new e-Government services (e.g. Improve quantity and quality of Public services, increase citizen- friendliness of application, time savings, financial savings, increase transparency, acceleration of decision processes in public administration). In particular, 3 policy improvements (P1, P2, P4) will focus on IMPROVED GOVERNANCE: P1 will increase quality of public service offerings focus on technological platforms for innovative payment systems, P5 will shape the nature of future ERDF projects and calls and P4 will integrate its RAP in the smart regional strategy of Estonia. P3 will focus on NEW PROJECTS based on “Digital services and processes” and on IMPROVED GOVERNANCE to learn more on Artificial Intelligence tools. P5 will act in STRUCTURAL CHANGE Strengthening the coherence between the Municipal TOs and the national Program. SUB-OBJECTIVES 3&4: 3: Promote co-action in the decision making process at intercommunal level . 4: Increase by 10% by 2020 the “integrated approach” between the different levels of government. All RAPs will be drafted with an “integrated approach” among the key decision-makers (horizontal cooperation) and between the city and the MAs (vertical cooperation). The project will also work closely to Policy Learning Platform and the creation of an EU-wide community. In particular, 3 policy improvements (P1, P2, P4) will focus on IMPROVED GOVERNANCE: P1 and P2 will work in the development of a fruitful cooperation to maximize the city contribution to the Jobs and Growth agenda in the OP. P4 will well connect the local with the national priorities in the filed of digital solutions. P3 will work on NEW PROJECTS and GOVERNANCE: the RSG involvement will ensure that all relevant inputs are taken into consideration.This means that the delivery of the policy itself (calls and governance) will be influenced.

Thematic information

Innovation capacity and awareness-raising ICT and digital society New products and services

Specific Objective: Improve the implementation of regional development policies and programmes, in particular programmes for Investment for Growth and Jobs and, where relevant, ETC programmes, in the field of research and innovation infrastructure and capacities

Thematic Objective: (01) strengthening research, technological development and innovation by:

Investment Priority: (01a) enhancing research and innovation (R&I) infrastructure and capacities to develop R&I excellence, and promoting centres of competence, in particular those of European interest

Partners (5)

Lead Partner: Comune di Genova

Department: Finance department

Address: Via Garibaldi, 9, 16100 Genova, Italy

Legal status: public

Website: http://www.comune.genova.it/

Total budget: EUR 446 490.00

ERDF budget: EUR 379 516.50

Nyíregyháza Megyei Jogú Város Önkormányzata

Name: Nyíregyháza Megyei Jogú Város Önkormányzata

Address: Kossuth Square 1, 4401 Nyíregyháza, Hungary

Legal status: public

Website: http://www.nyiregyhaza.hu

Total budget: EUR 174 652.00

ERDF budget: EUR 148 454.20

Tartu Linnavalitsus

Name: Tartu Linnavalitsus

Address: Raekoda, 50089 Tartu, Estonia

Legal status: public

Website: http://www.tartu.ee

Total budget: EUR 189 569.00

ERDF budget: EUR 161 133.65

Gävle kommun

Name: Gävle kommun

Address: Kyrkogatan 22, 80311 Gävle, Sweden

Legal status: public

Website: http://www.gavle.se

Total budget: EUR 224 939.00

ERDF budget: EUR 191 198.15

Birmingham City Council

Name: Birmingham City Council

Department: European & International Affairs

Address: Council House, Victoria Square, B1 1BB Birmingham, United Kingdom

Legal status: public

Website: https://www.birmingham.gov.uk

Total budget: EUR 249 350.00

ERDF budget: EUR 211 947.50

Partners map

Lead partner

Project partner

Summary

Project name (EN): Stimulating regional innovation through better e-government services

Project acronym: BETTER

Project start date: 2019-08-01

Project end date: 2023-07-31

Project status: closed

Total budget/expenditure: EUR 1 285 000.00

Total EU funding (amount): EUR 1 092 250.00

Co-financing sources:

ERDF: Amount, EUR 1 092 250.00.

Documents

Documents on this project are listed below, and organised by category. Please note field "Data source", attached to each document. Keep.eu users are free to use these documents as long as they mention the data source and keep.eu.

Reports

Action Plan - Birmingham City Council

Attachment type: file

Type of document: Report

Data source: https://projects2014-2020.interregeurope.eu/better/

Publication date: 2024-08-02

Document date: 2022-04-12

Languages: en

Attachment file: Download

Action Plan - Gävle Municipality

Attachment type: file

Type of document: Report

Data source: https://projects2014-2020.interregeurope.eu/better/

Publication date: 2024-08-02

Document date: 2023-07-31

Languages: en

Attachment file: Download

Action Plan - Municipality of Genoa

Attachment type: file

Type of document: Report

Data source: https://projects2014-2020.interregeurope.eu/better/

Publication date: 2024-08-02

Document date: 2022-06-27

Languages: en

Attachment file: Download

Action Plan - Municipality of Nyíregyháza

Attachment type: file

Type of document: Report

Data source: https://projects2014-2020.interregeurope.eu/better/

Publication date: 2024-08-02

Document date: 2023-07-31

Languages: en

Attachment file: Download

Action Plan - Tartu City Government

Attachment type: file

Type of document: Report

Data source: https://projects2014-2020.interregeurope.eu/better/

Publication date: 2024-08-02

Document date: 2022-05-01

Languages: en

Attachment file: Download

Videos / films

Il video in 3 D sulla costruzione del nuovo ponte di Genova

Attachment type: link

Type of document: Video / film

Data source: https://projects2014-2020.interregeurope.eu/better/

Publication date: 2024-08-02

Document date: 2020-04-17

Languages: it

START 4.0 - NODI INFRASTRUTTURALI

Attachment type: link

Type of document: Video / film

Data source: https://projects2014-2020.interregeurope.eu/better/

Publication date: 2024-08-02

Document date: 2020-05-18

Languages: it

BETTER project

Attachment type: link

Type of document: Video / film

Data source: https://projects2014-2020.interregeurope.eu/better/

Publication date: 2024-08-02

Document date: 2022-07-13

Languages: en

Information regarding the data in keep.eu on the programme financing this project

Financing programme

2014 - 2020 Interreg Europe

Last month that data in keep.eu was retrieved from the Programme's website or received from the Programme

2023-10-31

No. of projects in keep.eu / Total no. of projects (% of projects in keep.eu)

258 / 258 (100%)

No. of project partnerships in keep.eu / Total no. of project partnerships (% of project partnerships in keep.eu)

2 084 / 2 085 (99.95%)

Notes on the data

Information provided by the Programme.

The financial data featured in keep.eu for this programme, it's projects and its partners is not exact and should be taken as a reference only.

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Stimulating regional innovation through better e-government services

Description

Thematic information

Partners (5)

Partners map

Summary

Documents

Information regarding the data in keep.eu on the programme financing this project

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