From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Programme 2014 - 2020 INTERREG VB North Sea

Date of latest update: 2024-09-18

Description

Description (EN):

Across the NSR many people are experiencing social isolation and/or loneliness. This is a multifaceted problem and finding a solution requires action from multiple agencies for its successful alleviation. The public sector is struggling to address such a complex problem. I2I will focus on innovation in service delivery (including utilising new technology, e.g. serious gaming, apps, chatbots, VR/AR) through bringing organisations together and co-creating solutions with the target groups. Therefore, the overall objective in I2I is to enhance innovation in social service delivery to improve social inclusion and counteract loneliness in NSR communities and neighbourhoods. The NSR regions involved will increase the capacity of public authorities to develop innovative services and provide them with new tools and solutions in order to improve social inclusion and tackle loneliness. It aims to do this by making existing services more integrated and improving cross-sector collaboration using a quadruple helix user-centred approach working with service-/co-design methods. Transnational cooperation enhances both efficiency and promotes broader thinking to stimulate innovation. It provides the testing ground for innovative community-based interventions and tools, creating more effective services for citizens while raising awareness of the issue in the NSR and increasing the innovation capacity of the public sector in regions around the Northsea to deal with social isolation.

Achievements (EN):

Over the past three and a half years, the I2I project has been a catalyst for community transformation, fostering deeper connections between citizens and their neighborhoods. Through interventions, services, and activities, the project has ignited a spirit of engagement that enhances social inclusion. The I2I partners, harnessing the power of co-creation, have worked directly with residents to pinpoint their needs, employing dynamic tools like personas and prototyping. This collaborative approach has paved the way for impactful and sustainable community interventions. The synergy among I2I partners has sparked new methodologies, enriching the collective expertise and inspiring the trial of novel approaches. This journey has positioned the I2I collaborators at the forefront of community service innovation, offering a diverse array of well-being activities tailored to the needs of various groups. The project's success stories are not just impactful—they're newsworthy. The clear, compelling narrative around social inclusion has resonated widely, ensuring that service providers grasp the profound benefits of such community activities. By crafting detailed case studies, I2I has provided a blueprint for success—offering both the evidence of transformative impacts and the practical steps for replication to service providers and social prescribers. With an integrated, transnational strategy, the I2I project has made a measurable difference—508 individuals report feeling less isolated thanks to the interventions developed. I2I's commitment to collaborative innovation is evident in its inclusive approach, bringing together a diverse array of stakeholders from all sectors. The result is a rich tapestry of partnerships united in addressing critical social challenges. Despite the complexity of social issues and the varied nature of community needs, which can sometimes delay progress, the collective resolve remains strong. The final evaluations of I2I not only underscore the effectiveness of the interventions but also serve as a motivational guide for others to follow, ensuring the project's legacy will inspire and enable further initiatives across Europe.

Website: https://northsearegion.eu/i2i

Thematic information

Social inclusion and equal opportunities

Specific Objective: Stimulate the public sector to generate innovation demand and innovative solutions for improving public service delivery

Thematic Objective: (01) strengthening research, technological development and innovation by:

Investment Priority:

(01b) promoting business investment in R&I, developing links and synergies between enterprises, research and development centres and the higher education sector, in particular promoting investment in product and service development, technology transfer, social innovation, eco-innovation, public service applications, demand stimulation, networking, clusters and open innovation through smart specialisation, and supporting technological and applied research, pilot lines, early product validation actions, advanced manufacturing capabilities and first production, in particular in key enabling technologies and diffusion of general purpose technologies

Partners (10)

Lead Partner: Universitetet i Agder

Address: Jon Lilletunsvei 9, 4879 Grimstad, Norway

Legal status: public

Website: http://www.uia.no/en

Total budget: EUR 420 700.00

Aarhus Kommune

Name: Aarhus Kommune

Address: Grøndalsvej 2, 8260 Aarhus, Denmark

Legal status: public

Website: http://www.aarhus.dk

Total budget: EUR 298 950.00

ERDF budget: EUR 149 475.00

Abertay University

Name: Abertay University

Address: Bell Street, DD1 1HG Dundee, United Kingdom

Legal status: public

Website: http://www.abertay.ac.uk

Total budget: EUR 276 400.00

ERDF budget: EUR 138 200.00

Campaign to End Loneliness

Name: Campaign to End Loneliness

Address: The What Works Centre for Wellbeing CIC Albany House, Petty France, SW1H 9EA London, United Kingdom

Legal status: public

Website: https://www.campaigntoendloneliness.org/

Total budget: EUR 237 500.00

ERDF budget: EUR 118 750.00

Canal & River Trust

Name: Canal & River Trust

Address: Fearns Wharf, Neptune Street,, LS9 8PB Leeds, United Kingdom

Legal status: public

Website: https://canalrivertrust.org.uk/

Total budget: EUR 274 285.00

ERDF budget: EUR 137 142.00

Diakonisches Werk Bremen e.V.

Name: Diakonisches Werk Bremen e.V.

Address: Contrescarpe 101, 28195 Bremen, Germany

Legal status: public

Website: http://www.diakonie-bremen.de

Total budget: EUR 297 900.00

ERDF budget: EUR 148 950.00

Gemeente Assen

Name: Gemeente Assen

Address: Noordersingel 33, 9401 JW Assen, Netherlands

Legal status: public

Website: http://www.assen.nl

Total budget: EUR 321 300.00

ERDF budget: EUR 160 650.00

Region Värmland

Name: Region Värmland

Address: box 5081, 65005 Karlstad, Sweden

Legal status: public

Website: http://www.regionvarmland.se

Total budget: EUR 297 875.00

ERDF budget: EUR 148 937.00

Stad Aalst

Name: Stad Aalst

Address: Werf 9, 9300 Aalst, Belgium

Legal status: public

Website: http://www.aalst.be

Total budget: EUR 309 895.00

ERDF budget: EUR 154 947.00

OCMW Turnhout

Name: OCMW Turnhout

Address: Campus Blairon 200, 2300 Turnhout, Belgium

Legal status: public

Website: https://www.ocmwturnhout.be/

Total budget: EUR 315 130.00

ERDF budget: EUR 157 565.00

Partners map

Partners and Projects info

University of Agder

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Partners and Projects info

City of Aarhus

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Partners and Projects info

Abertay University

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Partners and Projects info

Campaign to End Loneliness

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Partners and Projects info

Canal & River Trust

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Partners and Projects info

Diakonie Bremen

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Partners and Projects info

Gemeente Assen

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Partners and Projects info

Region Värmland

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Partners and Projects info

City of Aalst

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Partners and Projects info

OCMW Turnhout

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Lead partner

Project partner

Summary

Project name (EN): From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Project acronym: I2I

Project start date: 2020-01-01

Project end date: 2023-06-30

Project status: closed

Relevant precedent projects:

iAge
In For Care
InGAME

Relevant subsequent projects:

B2, Mensen voor Mensen
Buurtbouwstenen, Vlaanderen

Total budget/expenditure: EUR 3 211 096.00

Total EU funding (amount): EUR 1 353 396.00

Co-financing sources:

ERDF: Amount, .

Documents

Documents on this project are listed below, and organised by category. Please note field "Data source", attached to each document. Keep.eu users are free to use these documents as long as they mention the data source and keep.eu.

Reports

Report of the results of the surveys and interviews combined for all I2I project beneficiaries

Attachment type: file

Type of document: Report

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2023-06-30

Languages: en

Attachment file: Download

Studies / surveys

Abertay Student Carer project 2021-2023

Attachment type: file

Type of document: Study / survey

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2023-06-30

Languages: en

Attachment file: Download

Abertay Student Carer Survey 2022-23

Attachment type: file

Type of document: Study / survey

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2023-06-30

Languages: en

Attachment file: Download

Setting the baseline and measuring results; evaluation: pre-defining areas for consideration

Attachment type: file

Type of document: Study / survey

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2023-06-30

Languages: en

Attachment file: Download

Videos / films

Canal & River Trust in From Isolation to Inclusion

Attachment type: link

Type of document: Video / film

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2023-06-01

Languages: en

Coffee against loneliness

Attachment type: link

Type of document: Video / film

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2021-10-15

Languages: nl, en

From Isolation to Inclusion in two minutes

Attachment type: link

Type of document: Video / film

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2023-06-01

Languages: en

interview with inhabitant in Pittelo

Attachment type: link

Type of document: Video / film

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2023-03-16

Languages: nl

Introduction to Service Design - Stakeholder Mapping

Attachment type: link

Type of document: Video / film

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2020-09-17

Languages: en

Making a more connected neighbourhood in Pittelo

Attachment type: link

Type of document: Video / film

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2021-04-07

Languages: nl, en

The City of Turnhout in From Isolation to Inclusion

Attachment type: link

Type of document: Video / film

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2023-06-01

Languages: nl

The municipality of Assen in From Isolation to Inclusion

Attachment type: link

Type of document: Video / film

Data source: https://northsearegion.eu/i2i

Publication date: 2024-11-25

Document date: 2023-06-01

Languages: nl

Information regarding the data in keep.eu on the programme financing this project

Financing programme

2014 - 2020 INTERREG VB North Sea

Last month that data in keep.eu was retrieved from the Programme's website or received from the Programme

2023-02-14

No. of projects in keep.eu / Total no. of projects (% of projects in keep.eu)

73 / 73 (100%)

No. of project partnerships in keep.eu / Total no. of project partnerships (% of project partnerships in keep.eu)

871 / 871 (100%)

Notes on the data

Information provided by the Programme. Achievements were retrieved by Interact from the Programme website (http://www.northsearegion.eu/), or a website directly linked from it, on 2021-09-20 and 2023-01-12.

The financial data featured in keep.eu for this programme, it's projects and its partners is not exact and should be taken as a reference only.

Languages

Contact Form

From Isolation to Inclusion: innovation in social service delivery to improve social inclusion and counteract loneliness in the NSR

Description

Thematic information

Partners (10)

Partners map

Summary

Documents

Information regarding the data in keep.eu on the programme financing this project

Disclaimer