Digital Innovation in Governance and Public Service Provision

Programme 2014 - 2020 ESPON 2020

Date of latest update: 2024-05-18

Description

Description (EN):

This research project sets out to analyse the transformation of the public sector and its service provision through digital innovation by taking into consideration the diversity of the European territory in terms of socio-economic, cultural and environmental endowments in different cities. The research shall provide evidence, recommendations on how processes related to the harnessing of digital innovation in the transformation of governance and public service provision in cities across Europe to generate public value, increase openness, citizen participation and common ownership as well as bring the economic and social benefits of this transformation to all local communities. The main focus here should lie on the changing nature of government structure and processes, ways of working, the role of data, standards and platforms, multilevel governance and networking in scaling up digital innovation and delivering a holistic digital public sector.

Website: https://archive.espon.eu/

Expected Results (EN):

The main outcome of this research project is to answer the following key policy questions: - How can the EU, Member and Partner States, their regions and cities effectively keep pace with as well as drive and manage technological advances, public expectations and changing socioeconomic conditions? - What kind of organisational transformation is needed to genuinely reshape the public sector, its governance and service provision in the digital era? What are the roles of digital innovation, openness, co-creation, citizens, businesses, common markets, new institutions, ecosystems, data, platforms and technology? - What constitutes public value and where – and how - the public sector can better focus its resources when delivering digital public services? What is the interplay between data, trust, platforms and service design, procurement and delivery? How to avoid agencification? - What are the main territorial preconditions, driving forces and bottlenecks for scaling up digital innovation in governance and public service provision within and between public administrations? - How can the scaling up of digital innovation ensure more effective achievement of EU-wide policy objectives reflecting the specific potentials and investment needs of different places?

Thematic information

ICT and digital society Governance, partnership

Specific Objective: Enhanced European territorial evidence production through applied research and analyses

Thematic Objective:

(11) enhancing institutional capacity of public authorities and stakeholders and efficient public administration through actions to strengthen the institutional capacity and the efficiency of public administrations and public services related to the implementation of the ERDF, and in support of actions under the ESF to strengthen the institutional capacity and the efficiency of public administration.

Investment Priority: (11 ETC) ETC specific for transnational cooperation: enhancing institutional capacity of public authorities and stakeholders and efficient public administration by developing and coordinating macro-regional and sea-basin strategies

Partners (6)

Lead Partner: Open and Agile Smart Cities vzw (OASC)

Address: Anspachlaan 65, 1000 Brussels, Belgium

Legal status: private

Connected Places Catapult

Name: Connected Places Catapult

Address: 1 Sekforde st., EC1R 0BE Farrington, London, United Kingdom

Legal status: private

Politecnico di Milano

Name: Politecnico di Milano

Address: Via Bonardi 3, 20133 Milan, Italy

Legal status: public

Deloitte Tax and Consulting

Name: Deloitte Tax and Consulting

Address: 20 Boulevard de Kockelscheuer, L-1821 Luxembourg, Luxembourg

Legal status: private

Deloitte Consultores S.A.

Name: Deloitte Consultores S.A.

Address: Av. Eng. Duarte Pacheco, 7, 1070-100 Lisbon, Portugal

Legal status: private

IS-Practice BV

Name: IS-Practice BV

Address: Bergdriesstraat 4, 3350 Linter, Belgium

Legal status: private

Partners map

Partners and Projects info

Digital Innovation in Governance and Public Service Provision

Partners and Projects info

Digital Innovation in Governance and Public Service Provision

Partners and Projects info

Polytechnic University of Milan

Digital Innovation in Governance and Public Service Provision

Partners and Projects info

Digital Innovation in Governance and Public Service Provision

Partners and Projects info

Digital Innovation in Governance and Public Service Provision

Partners and Projects info

Digital Innovation in Governance and Public Service Provision

Lead partner

Project partner

Summary

Project name (EN): Digital Innovation in Governance and Public Service Provision

Project acronym: DIGISER

Project start date: 2020-09-25

Project end date: 2022-04-15

Project status: closed

Total budget/expenditure: EUR 669 572.91

Total EU funding (amount): EUR 547 512.45

Co-financing sources:

ERDF: Amount, EUR 547 512.45.

Documents

Documents on this project are listed below, and organised by category. Please note field "Data source", attached to each document. Keep.eu users are free to use these documents as long as they mention the data source and keep.eu.

Reports

Digital Innovation in Governance and Public Service Provision

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-08-31

Languages: en

Attachment file: Download

Digital Innovation in Governance and Public Service Provision

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-08-31

Languages: en

Attachment file: Download

Annex 1.1 Extended Methodology

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.2.1 DPSVI Report

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.2.2 Digital Maturity Report

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.2.3 Level of Service Embedment Report

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.2.4 Change Management Report

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.2.5 Data Management Report

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.2.6 Societal Engagement and Procurement Report

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.2.7 Institutional Capacity Report

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.2.8 Innovation Governance Report

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.3 DIGISURVEY Questions Report (Q_Report)

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.3 DIGISURVEY Questions Report (Q_Report)

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.4 Service Area Index Report

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.5 Narrative feedback to cities

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Annex 1.6 Case studies

Attachment type: file

Type of document: Report

Data source: https://www.espon.eu/DIGISER

Publication date: 2023-08-19

Document date: 2022-04-30

Languages: en

Attachment file: Download

Information regarding the data in keep.eu on the programme financing this project

Financing programme

2014 - 2020 ESPON 2020

Last month that data in keep.eu was retrieved from the Programme's website or received from the Programme

2024-03-04

No. of projects in keep.eu / Total no. of projects (% of projects in keep.eu)

68 / 69 (98.55%)

No. of project partnerships in keep.eu / Total no. of project partnerships (% of project partnerships in keep.eu)

353 / 370 (95.41%)

Notes on the data

Information provided by the Programme. Data from 3 projects ((MRS. ESPON TOOL, SoET and CPS 2.0) was retrieved by Interact from the programme´s website on the 2024-03-01. Regarding partners only data only main partners is available. Achievements were retrieved by Interact from the Programme website (http://www.espon.eu), or a website directly linked from it, on 2021-09-21 and 2023-01-03.

Languages

Contact Form

Digital Innovation in Governance and Public Service Provision

Description

Thematic information

Partners (6)

Partners map

Summary

Documents

Information regarding the data in keep.eu on the programme financing this project

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